UCO Bank has released its Business Responsibility and Sustainability Report (BRSR) for the 2025-26 financial year. The report highlights the bank’s commitment to ethical governance, financial inclusion, and environmental sustainability. With a paid-up capital of Rs. 12,539.56 crore and a network of over 17,000 locations, the bank emphasizes its dedication to responsible business conduct, including a Net Zero Transition Plan by 2056 and support for various CSR initiatives across India.
Commitment to Responsible Banking
UCO Bank’s 2025-26 BRSR showcases its strategic focus on integrating environmental, social, and governance (ESG) principles into its core business operations. As a financial institution, the bank prioritizes financial inclusion and customer-centric services, while maintaining robust internal governance mechanisms. The bank has also successfully implemented ISO 27001:2013 standards for its information security and cyber-resilience frameworks.
Strategic ESG Goals and Targets
To align with India’s climate commitments, UCO Bank has adopted a Net Zero Transition Plan. Key targets include achieving Net Zero by 2056 for its operations and financed portfolio, with Scope 1 & 2 emissions targeted for Net Zero by 2050. The bank is also prioritizing green financing to support the decarbonization of its portfolio.
Workforce and Community Welfare
The bank reported a total workforce of 20,993 employees as of March 31, 2026. Employee welfare remains a top priority, with 0.85% of the total revenue spent on well-being measures during the fiscal year. Furthermore, the bank actively supports vulnerable and marginalized communities through diverse CSR projects, ranging from healthcare infrastructure—such as the installation of dialysis machines—to educational support and the provision of drinking water and sanitation facilities in rural and aspirational districts.
Customer Engagement and Transparency
UCO Bank continues to enhance its customer service through multi-channel grievance redressal, including a 24/7 toll-free helpline and an online portal. During the 2025-26 financial year, the bank demonstrated transparency by disclosing its compliance with fair practice codes and its active efforts to resolve customer grievances, including issues related to failed or disputed transactions.
Source: BSE
