Indian Bank has released its Business Responsibility and Sustainability Report (BRSR) for FY 2025-26. The report highlights the bank’s commitment to inclusive growth, digital transformation, and sustainable banking practices. With a focus on environmental, social, and governance (ESG) standards, Indian Bank has achieved an ESG rating score of 87/100 and continues to prioritize financial inclusion for marginalized and rural sectors across India.
Commitment to Sustainable Growth
Indian Bank has demonstrated a robust commitment to sustainable development during the 2025-26 financial year. The bank’s strategic focus aligns with the United Nations Sustainable Development Goals (UN SDGs), emphasizing employee well-being, inclusive economic growth, and transparent governance. By integrating ESG considerations into credit appraisals and expanding digital and inclusive banking, Indian Bank is positioning itself for long-term value creation.
Digital Transformation and Operational Impact
The bank has made significant strides in digital innovation, launching 114 digital journeys. This shift has substantially reduced paper usage in loan documentation, with approximately 1.44 crore loan accounts opened digitally during the year. These initiatives not only enhance operational efficiency and improve customer experience but also contribute to environmental sustainability by saving an estimated 14 crore pages of paper.
Financial Inclusion and Social Responsibility
Indian Bank continues to lead in financial inclusion, particularly for vulnerable and marginalized sections of society. Key social initiatives include the implementation of Pradhan Mantri Jan Dhan Yojana (PMJDY) and support for MSMEs through various credit and financial schemes. The bank’s proactive approach to community development is further reflected in its CSR expenditure of ₹21.51 crore, with major investments in financial literacy and vocational training, and healthcare initiatives for senior citizens.
Governance and Risk Management
With an ESG rating of 87/100, Indian Bank maintains high standards of governance. The bank has implemented comprehensive frameworks to manage climate risks and cybersecurity threats, ensuring robust data privacy and system integrity. By joining the Partnership for Carbon Accounting Financials (PCAF), the bank is actively tracking financed emissions and aligning its portfolio with net-zero objectives, ensuring a resilient and sustainable future.
Source: BSE
