Hexaware reports Q3 revenue below expectations, new CEO outlines AI-driven strategy

Hexaware Technologies announced its Q3 CY26 financial results, reporting revenue of $412 million, a 1.6% sequential increase but below expectations. The company also introduced its new CEO, Vivek Jetley, who detailed a strategic focus on Artificial Intelligence (AI) across three pillars: AI for IT, AI for Business, and AI Foundation. The new leadership is committed to rigorous forecasting and strategic clarity.

Hexaware Q3 CY26 Earnings Transcript Highlights

Hexaware Technologies Limited held its Q3 CY26 Earnings Call on October 29, 2026. The call featured the new CEO, Vivek Jetley, and CFO, Vikash Kumar Jain, who discussed the company’s financial performance, strategic direction, and future outlook. The transcript also served as a disclosure pursuant to SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.

Financial Performance Below Expectations

Revenue for the quarter stood at $412 million, representing a 1.6% sequential growth and a 4.3% year-on-year growth. This performance was noted as being below the company’s expectations, primarily attributed to softness with a GSE client and slower-than-anticipated progress on selected large deals. The adjusted EBIT margin was reported at 13.8%, excluding one-off costs.

New CEO’s Strategic Vision: AI-Centric Growth

Vivek Jetley, in his first earnings call as CEO, outlined a strategic vision centered around Artificial Intelligence. He emphasized three core pillars for Hexaware’s AI strategy:

  • AI for IT: Embedding AI across the technology lifecycle to enhance productivity and modernize legacy systems through offerings like ‘Zero Friction Enterprise’.
  • AI for Business: Reimagining business operations with AI to drive growth, improve customer outcomes, and create competitive differentiation, focusing on outcome-based interventions.
  • AI Foundation: Building capabilities to accelerate AI adoption and ensure enterprise clients realize return on investment through data preparation, security, and infrastructure management.

Jetley highlighted Hexaware’s partnership with Anthropic as a step towards strengthening its data and AI capabilities. He stressed the importance of a clear strategic plan, rigorous execution, and transparent communication with stakeholders.

Leadership Transition and Future Focus

The company acknowledged the significant contribution of the former CEO, Keech, and welcomed Vivek Jetley, who brings extensive experience in data, AI, and enterprise transformation. Jetley’s immediate priorities include a full review of the strategy, client commitments, pipeline quality, and sales processes. He aims to set clear expectations and build confidence through consistent performance, focusing on growth and profitability simultaneously.

Deal Pipeline and Market Dynamics

While acknowledging a slowdown in deal closures and elongated decision cycles, the management expressed confidence in the existing pipeline. They noted that vendor consolidation is a natural industry trend, and Hexaware is positioned to expand its role with clients. The competitive landscape was described as a buyer’s market, with Hexaware actively participating as a challenger.

Source: BSE

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