HCLTech has once again been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Managed Network Services (MNS). This marks the fifth consecutive time the company has received this distinction. The recognition highlights HCLTech’s strong performance in automation, AI, security, and service capabilities, driven by its AI Force platform and Agentic AI capabilities. The company also received a Customers’ Choice award in the 2025 Gartner® Peer Insights™ Voice of the Customer report.
HCLTech Earns Esteemed Gartner Recognition
HCLTech, a prominent global technology company, has been lauded as a Leader in the prestigious 2026 Gartner® Magic Quadrant™ for Managed Network Services (MNS). This significant achievement signifies the fifth consecutive time HCLTech has been honored with this leadership position, underscoring its consistent excellence and innovation in the MNS domain.
Key Strengths and Capabilities
The recognition is attributed to HCLTech’s robust performance across critical areas including automation, Artificial Intelligence (AI), security, and comprehensive service capabilities. These strengths are further amplified by the company’s proprietary AI Force platform and advanced Agentic AI capabilities. Gurpreet Singh Kohli, Executive Vice President, Digital Foundation Services at HCLTech, stated, “Industry insights and client feedback point to our strong execution capabilities. Our ability to deliver secure, intelligent and resilient network services, positions HCLTech at the forefront of Al-led network transformation at global scale and underscores our commitment to engineering-led innovation.” He further added that HCLTech is helping enterprises move towards resilient, self-healing, and future-ready networks.
Customer Validation
In addition to the Magic Quadrant recognition, HCLTech was also honored as a Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Managed Network Services. This award reflects a high level of customer satisfaction, evidenced by a 92% Willingness to Recommend and an impressive 4.7 rating out of 5, based on feedback from 45 verified users as of January 2025.
Gartner® Reports Referenced
The following Gartner reports were referenced in this announcement:
- Gartner, Magic Quadrant for Managed Network Services, authored by Karen Brown and Jon Dressel, published on 13 April 2026.
- Gartner, Voice of the Customer for Managed Network Services, Peer Community Contributor, published on 14 May 2025.
Gartner, Magic Quadrant, and Peer Insights are trademarks of Gartner, Inc., and/or its affiliates. Gartner does not endorse any company, vendor, product, or service depicted in its publications, nor does it advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications represent the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.
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