eClerx Services Limited delivered a strong financial performance for FY26, with operating revenue rising 17.9% to USD 469 million. Net profit surged 30% to INR 706 crores, supported by disciplined operational leverage. The company achieved a significant USD 90 million book in analytics and automation while making strides in Agentic AI. Management remains confident in maintaining top-quartile growth and EBITDA margins of 24% to 28% for the upcoming fiscal year.
FY26 Financial Performance Highlights
eClerx demonstrated resilient growth in FY26 despite macroeconomic headwinds. Operating revenue climbed to INR 4,217 crores, marking a 22% increase in INR terms. EBITDA saw robust growth of 29%, reaching INR 1,153 crores. Earnings per share (EPS) also rose by 33% post-bonus issue, reflecting the long-term operational efficiencies built into the company’s business model.
Strategic Focus on AI and Automation
The company has reached a key milestone with its analytics and automation portfolio, now valued at USD 90 million. A central pillar of the future growth strategy is the integration of Agentic AI. eClerx has successfully trained over 3,000 employees in Agentic AI and vibe coding. Notable advancements include the launch of an AI-native orchestrator for KYC case management and the internal adoption of the Roboworx platform across HR and administrative functions.
Operational Outlook and Segment Performance
During the final quarter of the fiscal year, eClerx reported USD 122 million in operating revenue and new deal wins worth USD 46 million. Management highlighted that the CMT (Customer Management Technologies) vertical delivered strong sequential growth exceeding 7%. While BFSI and retail experienced a softer quarter, the company maintains a strong pipeline across all segments. Portfolio diversification has improved, with top 10 client concentration decreasing to 59%.
Guidance for FY27
Looking ahead, eClerx expects to remain in the top quartile of growth within its peer segment. The company has retained its EBITDA margin guidance of 24% to 28% for FY27. Despite ongoing geopolitical uncertainties and potential regulatory changes, the firm remains focused on scaling high-value engagements and utilizing AI-led transformation to drive productivity for its clients.
Source: BSE
