Crompton Greaves Consumer Electricals Limited is addressing a consumer complaint regarding a 3 H.P. submersible electric motor manufactured by CG Power and Industrial Solutions Limited. While Crompton Greaves maintains it’s a separate legal entity, the consumer sought compensation. The impact is quantified at ₹41,465.00 but deemed immaterial to company operations.
Consumer Complaint Details
A consumer filed a complaint regarding a 3 H.P. submersible electric motor, alleging it was not functioning correctly. This motor was manufactured by CG Power and Industrial Solutions Limited. The District Consumer Disputes Redressal Commission in Ambala, Haryana, is the relevant authority in this matter.
Company’s Position
Crompton Greaves Consumer Electricals Limited has clarified that CG Power and Industrial Solutions Limited are distinct legal entities. Despite this, the complaint is being addressed. An amount of ₹33,728 was directed towards the product’s cost, ₹2,737 as interest, and ₹5,000 for other expenses, totaling ₹41,465.00. The order was received on December 1, 2025, at 10:01 am, following an initial direction or order issued on October 23, 2025.
Financial Impact Assessment
The company assesses the impact on its financials, operations, and other activities as immaterial, even with the quantifiable impact of ₹41,465.00.
Source: BSE
