Bharti Airtel faces a penalty of ₹608,000 imposed by the Department of Telecommunications (DoT) for alleged violations of subscriber verification norms in Assam. The DoT conducted a Customer Application Form (CAF) Audit for Q3 2025 and found discrepancies. While Airtel disagrees with the order, the company will pursue rectification and reversal options. The maximum financial impact is limited to the penalty amount.
Subscriber Verification Penalty
Bharti Airtel has received a notice from the Department of Telecommunications (DoT), Assam, imposing a penalty of ₹608,000. The penalty is related to alleged non-compliance with subscriber verification norms.
Details of the Alleged Violation
The DoT conducted a Customer Application Form (CAF) Audit for the quarter ending September 2025 (Q3 2025). The audit revealed purported discrepancies in subscriber verification processes, leading to the penalty imposition.
Company Response and Next Steps
Bharti Airtel does not agree with the findings of the DoT order. The company intends to take appropriate actions for rectification and/or reversal of the order. The maximum financial implication for Bharti Airtel is limited to the ₹608,000 penalty amount.
Source: BSE