Bharti Airtel Receives Penalty Notice for Subscriber Verification

Bharti Airtel has received a notice from the Department of Telecommunications, Uttar Pradesh (East) LSA, imposing a penalty of ₹1,25,000. The penalty is related to alleged violations of subscriber verification norms discovered during a Customer Application Form (CAF) audit conducted in June 2025. The company has opted not to contest the penalty.

Penalty Imposed for Verification Lapses

Bharti Airtel has received a penalty notice from the Department of Telecommunications (DoT) in Uttar Pradesh (East) LSA for alleged non-compliance with subscriber verification norms. The penalty amount is ₹1,25,000.

Details of the Issue

The DoT conducted a Customer Application Form (CAF) audit in June 2025, which led to the detection of violations concerning subscriber verification. As per licensing terms, Bharti Airtel is required to verify customers thoroughly before enrollment and comply with DoT’s instructions.

Company’s Response

Bharti Airtel has chosen not to contest the penalty and will pay the amount.

Source: BSE

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