Bharti Airtel has received a notice from the Department of Telecommunications, Kerela LSA, imposing a penalty of ₹1,16,000. The penalty is for alleged violations of subscriber verification norms identified during a Customer Application Form (CAF) Audit conducted in October 2025. The company plans to take action for rectification or reversal of the order as it does not agree with it.
Penalty Imposed for Verification Lapses
Bharti Airtel has received a penalty notice from the Department of Telecommunications (DoT), Kerela LSA concerning subscriber verification processes. The notice, received on December 23, 2025, includes a penalty of ₹1,16,000.
Details of the Alleged Violation
The penalty stems from alleged violations of subscriber verification norms identified during a Customer Application Form (CAF) Audit conducted by the DoT in October 2025. License agreements require the company to ensure adequate verification of customers before enrollment and to comply with DoT’s instructions.
Company Response
Bharti Airtel does not agree with the order and intends to pursue appropriate actions for rectification or reversal of the penalty. The maximum financial impact is limited to the penalty amount of ₹1,16,000.
Source: BSE