Bharti Hexacom Limited has disclosed a penalty of ₹252,000 imposed by the Department of Telecommunications (DoT), North East LSA. The penalty stems from an alleged violation of subscriber verification norms identified during a periodic Customer Application Form Audit for the Quarter ending March 2026. The company is contesting this penalty before the Hon’ble TDSAT.
DoT Imposes Penalty on Bharti Hexacom
Bharti Hexacom Limited has announced that it has received a notice imposing a penalty of ₹252,000 from the Department of Telecommunications (DoT), North East LSA. This action is a result of alleged violations concerning subscriber verification norms.
Reason for Penalty
The penalty is related to an alleged violation of terms and conditions concerning subscriber verification under the License Agreement. This was identified during a Sample Customer Application Form (CAF) Audit conducted by the DoT for the Quarter ending March 2026. The DoT conducts these periodic audits to ensure the company’s compliance with licensing terms and conditions, which require adequate verification of customers before enrollment.
Financial Impact and Next Steps
The maximum financial impact of this order is limited to the penalty levied. However, the company notes that the disclosed penalty is at a higher rate, and the matter is currently sub-judice before the Hon’ble TDSAT. Bharti Hexacom Limited has stated that the information provided is true, correct, and complete to the best of its knowledge and belief.
Source: BSE
