Infosys has announced a strategic collaboration with Sentara, a leading not-for-profit healthcare organization. This partnership aims to build a scalable foundation for AI-driven transformation, enhancing efficiency, supporting clinicians, and improving patient experiences. Leveraging Infosys Topaz Fabric, the initiative will embed AI across core hospital and enterprise workflows, focusing on responsible AI adoption and tangible outcomes in clinical, operational, and digital domains. The collaboration commenced on June 24, 2026.
Infosys and Sentara Forge Al Healthcare Partnership
Infosys, a global leader in AI-first business consulting and technology services, has entered into a strategic collaboration with Sentara, a prominent not-for-profit healthcare organization. Announced on June 24, 2026, this partnership is designed to establish a robust foundation for AI-driven transformation within Sentara’s extensive healthcare network. The core objective is to significantly improve enterprise-wide efficiency, provide enhanced support for clinicians and staff, and ultimately elevate the experience for patients and members.
Leveraging Infosys Topaz Fabric for Healthcare Innovation
At the heart of this collaboration is Infosys’s AI-first approach, utilizing Infosys Topaz Fabric. This purpose-built agentic services suite integrates infrastructure, models, data, applications, and workflows into a composable, agent-ready ecosystem. This framework will enable Sentara to adopt AI-first strategies, modernize its Software Development Life Cycle (SDLC), and govern the scaling of AI across critical hospital and enterprise operations. The vision includes aligning AI initiatives with key healthcare priorities such as care management, boosting employee productivity, and enhancing digital front-office experiences.
Focus on Responsible AI and Tangible Outcomes
The collaboration places a strong emphasis on responsible AI design, establishing enterprise guardrails, and ensuring operational readiness. This approach aims to facilitate the move of AI from experimentation to production across Sentara’s healthcare systems. By prioritizing high-value use cases and scaling successful pilots, the initiative will enable Sentara to evolve its AI capabilities in line with its strategic goals and regulatory requirements. The embedding of AI into daily workflows is expected to enhance speed, consistency, and resilience, while maintaining a steadfast focus on patient and caregiver experiences. The partnership underscores a commitment to building trust in AI, fostering responsible adoption, and delivering measurable value across clinical, operational, and digital aspects of healthcare.
Executive Perspectives on the Collaboration
Jamisson Fowler, SVP and Chief Digital Officer, Sentara, commented, “As we continue to advance our digital strategy, working with Infosys enables us to take a thoughtful and scalable approach to Al adoption across the enterprise. This collaboration helps ensure Al is deployed in ways that genuinely improve how our hospital teams work supporting efficiency, care delivery and the communities we serve while remaining secure, compliant and patient-centered.”
Venky Ananth, EVP and Global Head, Healthcare, Infosys, added, “Healthcare organizations are at a pivotal moment where Al can meaningfully enhance clinical and operational outcomes when it is adopted responsibly and at scale. Our collaboration with Sentara is focused on unlocking Al value by building a strong enterprise Al foundation spanning architecture, governance and Al-first delivery models so that innovation is operationalized across hospital systems and translates into real efficiency gains for clinicians, staff and patients.”
About Sentara and Infosys
About Sentara: Sentara Health is an integrated, not-for-profit health care delivery system with over 135 years of experience. It is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, comprising 34,000 employees, 12 hospitals, and the Sentara Health Plans division serving over 1 million members. Sentara is recognized for its commitment to clinical quality, safety, and innovation, having received numerous accolades including being named a Health Quality Innovator of the Year (2024) and recognized by Forbes as a top employer.
About Infosys: Infosys is a global leader in AI-first business consulting and technology services. With over 325,000 employees, Infosys helps businesses across 63 countries unlock AI value at scale. The company leverages its Al-first value framework, deep domain expertise, and an extensive partner ecosystem to accelerate business transformation for global enterprises.
Source: BSE
