Star Health and Allied Insurance has reported a strong performance for the financial year ended March 31, 2026. The company achieved a 16% year-on-year growth in Gross Written Premium, reaching ₹20,369 crore. Profit After Tax rose to ₹911 crore, reflecting a 16% increase, while Normalised Profit After Tax saw a significant surge of 45% to reach ₹1,222 crore, driven by improved operating efficiencies and strong growth across proprietary channels.
FY26 Financial Highlights
Star Health demonstrated significant operational and financial progress throughout FY26. The company’s Gross Written Premium (GWP) climbed to ₹20,369 crore, marking a 16% year-on-year increase. Retail fresh business remained a key growth driver, with a 37% year-on-year growth, generating ₹4,567 crore. Profitability metrics also improved, with the Combined Ratio moderating to 98.8%, a reduction of 236 basis points from the previous year, leading to an Underwriting Profit of ₹206 crore.
Strategic Growth and Digital Transformation
The company continued to expand its footprint through its proprietary agency network, which reached 8.3 lakh agents and 924 branches, contributing 91% to the total business. The digital channel also saw strong traction, with 96% of digital premium collection originating from fresh business and total app downloads surpassing 14 million. This digital-first approach is further supported by a robust monthly active user base of 1.5 million.
Claims Management and Customer Centricity
Star Health remains committed to service excellence, maintaining a 92% retail claims settlement ratio. Efficiency in claims processing is a cornerstone of their service, with 92% of cashless claims processed in under 3 hours. The company’s customer-centric approach is reflected in a Company NPS of 62, up from 54 in the previous year. Additionally, wellness initiatives continue to gain momentum, with preventive health checkups growing by 42% and telemedicine consultations rising by 88% during FY26.
Source: BSE
