Intellect Design Arena has secured a major partnership with DUCA Financial Services Credit Union Ltd. (DUCA) in Canada to transform its digital banking ecosystem. DUCA will adopt Intellect’s eMACH.ai Digital Engagement Platform (DEP) to deliver hyper-personalised, friction-free banking to its 92,000 members. This move replaces DUCA’s legacy infrastructure and follows Intellect’s recent announcement in December 2025 regarding 35 other credit unions selecting the platform.
Intellect Secures Major Canadian Financial Partnership
Intellect Design Arena Ltd announced on February 9, 2026, a significant contract win with DUCA Financial Services Credit Union Ltd. (DUCA) in Canada. The objective of this partnership is to overhaul DUCA’s digital banking ecosystem by implementing Intellect’s eMACH.ai Digital Engagement Platform (DEP). DUCA, which manages $7.5 billion CAD in assets across 19 Southern Ontario branches, joins a growing roster of Canadian credit unions adopting Intellect’s technology to meet evolving member needs.
Key Benefits of the eMACH.ai Adoption
The upgrade from DUCA’s current Forge platform to the eMACH.ai DEP promises a seamless, unified experience across mobile and online channels, enabling the credit union to launch new financial products at market-leading speeds. Key advantages highlighted for DUCA include:
- Low-risk migration: The shift from Forge to eMACH.ai DEP is structured to occur with zero operational disruption.
- Superior Member Experience: Implementation of omnichannel banking with rapid self-onboarding and Gen-Z focused digital self-service capabilities.
- Scalability and Cost Reduction: Leveraging a shared multi-tenant SaaS model for reduced costs and scalable growth.
- Future-Proofing: Access to Intellect’s composable microservices-based eMACH.ai platform, including open finance-enabled core banking and lending solutions designed for the Canadian credit union segment.
Leadership Perspectives
Aron Rogers, CTO, DUCA, stated that the adoption of the eMACH.ai DEP platform marks a pivotal milestone in their digital transformation, ensuring the technology enables members to achieve more by delivering a high-performance, Canada-ready experience.
Rajesh Saxena, Chief Executive Officer of Intellect Global Consumer Banking, expressed confidence in supporting DUCA’s growth, noting that the eMACH.ai DEP platform directly addresses critical challenges like system fragmentation and slow innovation cycles common among credit unions, thereby providing necessary agility.
About Intellect Design Arena Limited
Intellect Design Arena Ltd is positioned as a global leader in AI-First, enterprise-grade financial technology. With three decades of domain expertise, the company provides composable, intelligent platforms across Wholesale Banking, Consumer Banking, Wealth, Capital Markets, and Insurance. At the core of its architecture is eMACH.ai, described as the world’s most comprehensive, composable, and intelligent open finance platform.
Source: BSE
