Cyient has inaugurated its new Customer Experience Center (CEC) in Lisbon, Portugal, designed to showcase intelligent solutions and accelerate network modernization. The center will enable customers and partners to experience Cyient’s solutions, featuring cutting-edge capabilities in 5G, AI-powered network operations, and fibre evolution. The Lisbon CEC underscores Cyient’s commitment to innovation and collaboration within the connectivity ecosystem.
Lisbon CEC Launch
Cyient Limited has announced the inauguration of its new Customer Experience Center (CEC) in Lisbon, Portugal. The launch took place on December 9, 2025, with Shri Puneet R. Kundal, Honourable Ambassador of India to Portugal, and Sukamal Banerjee, Executive Director and CEO, Cyient, present. The Lisbon CEC signifies Cyient’s dedication to fostering innovation and accelerating network modernization.
CEC Features and Capabilities
The Lisbon CEC will function as a dynamic innovation hub, enabling partners to explore Cyient’s solutions. Key features include:
- Pre-Integration Lab: Showcasing multi-vendor O-RAN integration, focusing on energy saving, network slicing, network assurance & anomaly detection, and site surveillance for scalable enterprise 5G and beyond.
- Network Operations Center (NOC): Highlighting Al-powered network fulfilment and assurance workflows, featuring agentic Al capabilities for root cause analysis and predictive maintenance.
- Fibre Evolution Showcase: Demonstrating automated network data migration across the fibre lifecycle.
Strategic Importance
The Lisbon CEC is designed for scalability and extensibility, allowing seamless integration of future partner innovations and emerging technologies. The center supports the next generation of network modernization by enabling operators to intelligently automate workflows, modernize network stacks, and accelerate rollout. It aims to unify Network Engineering, Autonomous Networks, and Cognitive NOC.
Source: BSE
