HCLTech and Dubai Islamic Bank (DIB) have announced a strategic partnership to accelerate the adoption of Artificial Intelligence (AI) across DIB’s ecosystem. Announced at GITEX GLOBAL 2025, the partnership aims to leverage HCLTech’s AI capabilities to enhance customer experiences, streamline processes, and strengthen risk management within the framework of Islamic finance. The collaboration underscores a commitment to responsible and transparent AI innovation.
AI-Driven Transformation
HCLTech and Dubai Islamic Bank (DIB) are partnering to accelerate the integration of Artificial Intelligence (AI) across DIB’s operations. The announcement, made on October 22, 2025, at GITEX GLOBAL 2025, signals DIB’s commitment to the future of Islamic finance through innovation.
Key Objectives and Capabilities
The collaboration will focus on leveraging HCLTech’s Advanced AI capabilities to:
- Deliver personalized customer experiences.
- Enhance decision-making processes.
- Streamline operational workflows.
- Strengthen risk and compliance frameworks.
This strategic move emphasizes responsible and transparent AI adoption in alignment with Shariah principles.
Executive Perspectives
Obaid Al Shamsi, Chief Operating Officer, DIB, stated that the partnership marks a pivotal step towards realizing an AI-driven future. The goal is to enhance value for customers, empower employees, and strengthen governance frameworks.
Vineet Shukla, Country Head Middle East, HCLTech, expressed enthusiasm for collaborating with DIB to unlock innovation, enhance operational agility, and deliver differentiated customer experiences by leveraging HCLTech’s AI portfolio and domain expertise.
About Dubai Islamic Bank (DIB)
Established in 1975, DIB is the largest Islamic bank in the UAE by assets. With assets exceeding USD95 billion and a market capitalization of over USD 14 billion, DIB operates with over 10,000 employees across approximately 500 branches in the Middle East, Asia, and Africa, serving over 5 million customers.
HCLTech’s Global Presence
HCLTech has over 226,600 employees across 60 countries. Their consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. They deliver industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products.
Source: BSE
