A consumer filed a complaint against Crompton, claiming that a promised free installation service was not provided after purchasing a ceiling fan. The District Consumer Disputes Redressal Commission is handling the case. Crompton has been asked to pay ₹5000, representing 50% of the total claimed compensation, to cover harassment and litigation expenses. According to the company, this matter is considered immaterial to its overall financial and operational activities.
Consumer Complaint Details
A consumer lodged a complaint with the District Consumer Disputes Redressal Commission in Sirsa, Haryana, regarding a deficiency in service related to a Crompton product. The core issue revolves around a purchased ceiling fan for which free installation service was allegedly not provided.
Compensation Order
The consumer was awarded a partial compensation of ₹5000, which represents 50% of the total compensation claimed. This amount is specifically allocated to cover harassment and litigation expenses incurred by the consumer. The order was officially received on October 8, 2025, at 01:15 pm. The original complaint was filed on September 19, 2025.
Impact Assessment
Crompton has assessed the impact of this consumer complaint. The company states that the incident and associated compensation do not have a material effect on the company’s financial position, operations, or other business activities.
Source: BSE
