Vodafone Idea has received an order from the Telecom Regulatory Authority of India (TRAI) imposing a financial disincentive of ₹8,00,000. The penalty relates to the company’s failure to meet specific quality of service benchmarks for access and broadband services as mandated in the 2024 regulations. Vodafone Idea is currently reviewing the order to determine its next course of action.
TRAI Levies Financial Penalty
Vodafone Idea has been penalized by the Telecom Regulatory Authority of India (TRAI) due to shortcomings in maintaining the required standards for service quality. The financial penalty amounts to ₹8,00,000. The official notification was received on February 4, 2026.
Reasons for the Penalty
The penalty was levied due to Vodafone Idea’s failure to adhere to the benchmark parameters outlined in the Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024. Specifically, the company did not meet the required quality standards in certain service areas for July 2025.
Company Response
Vodafone Idea is currently assessing the implications of the order and considering its options in response to this matter. The company acknowledges the importance of maintaining service quality standards and is taking the necessary measures to review and improve its performance.
Source: BSE
