Vodafone Idea Limited (VIL) has disclosed receipt of an Order from the Telecom Regulatory Authority of India (TRAI) imposing a financial disincentive of Rs. 3,00,000/-. This penalty relates to the failure to meet Quality of Service (QoS) benchmarks for Access (Wireline and Wireless) and Broadband services during August 2025. The company is currently reviewing the order and evaluating its subsequent steps concerning this matter.
Regulatory Compliance Disclosure
Pursuant to the applicable Listing Regulations, Vodafone Idea Limited (VIL) has formally notified the stock exchanges regarding an Order received from the Telecom Regulatory Authority of India (TRAI). The disclosure, dated 19 February 2026, details actions taken by the regulator concerning service quality standards.
Details of the TRAI Order
The core issue pertains to the failure by VIL to meet the established benchmark of Quality of Service parameters across various service areas. This lapse was noted under the Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline and Wireless) Service Regulations, specifically concerning performance during the month of August 2025.
The Order issued by TRAI levies a financial disincentive amounting to Rs. 3,00,000/- against the company.
Company Response and Next Steps
Vodafone Idea Limited has confirmed that it is actively engaged in reviewing the specific details of the Order. Furthermore, management is currently evaluating the appropriate next steps to address the regulatory finding. The impact on the company’s financial or operational activities remains under assessment at this time.
Source: BSE
