Tata Consultancy Services (TCS) has entered a strategic partnership with Flight Centre Travel Group (FCTG) to drive its global digital transformation. The collaboration aims to modernize FCTG’s technology platforms, strengthen cloud and network services, and enhance resilience across its global operations. FCTG, one of the world’s largest travel groups, seeks to adopt an AI-first simplified global operating model, leveraging TCS’s deep expertise in technology, data, and AI within the travel sector.
TCS Partners with Flight Centre Travel Group
Tata Consultancy Services (TCS) announced on February 9, 2026, a significant partnership with Flight Centre Travel Group (FCTG) to spearhead its global digital transformation journey. FCTG is recognized as one of the world’s largest travel conglomerates, operating extensive leisure and corporate travel sales networks across Australia, New Zealand, The Americas, EMEA, and Asia.
Strategic Technology Modernization
The partnership focuses on leveraging TCS’s domain expertise to future-proof FCTG’s core infrastructure. Key objectives include:
- Modernizing cloud and network services.
- Strengthening operational resilience.
- Streamlining and consolidating core systems to unlock value from existing technological investments.
This effort is designed to improve performance across FCTG’s global enterprise technology stack.
Leadership Commentary
Graham Turner, CEO of Flight Centre Travel Group, expressed delight in collaborating with TCS to strengthen their technology backbone, anticipating tangible benefits for employees and customers. Conversely, Krishnan Ramanujam, President of Consumer Business Group at TCS, noted the shared goal of simplifying and uplifting the customer and employee experience by adopting an AI-first simplified global operating model.
Deep Sectoral Expertise
TCS brings over three decades of leadership experience in the travel sector to this engagement, offering consulting-led solutions across various domains, including customer service management, supply chain, marketing, and business model reinvention. In Australia, TCS has maintained a strong presence for over 35 years, serving as a digital partner to many of the region’s top 10 listed companies.
TCS Global Scale
As of the fiscal year ended March 31, 2025, TCS reported consolidated revenues exceeding US $30 billion. The company supports its clients with a highly skilled workforce of over 580,000 employees across 55 countries.
Source: BSE