Ola Electric has launched a PAN-India in-app service appointment feature under its Hyperservice initiative. The new feature allows customers to schedule services for their vehicles across India. This initiative reinforces the company’s commitment to delivering a transparent, convenient, and customer-first service experience. The in-app booking system allows users to manage all service-related needs directly within the Ola Electric app, eliminating the hassles of traditional service booking methods.
Nationwide Service Appointments
Ola Electric announced the nationwide rollout of its in-app service appointment feature under its Hyperservice initiative on December 1, 2025. The feature enables customers across India to schedule vehicle services seamlessly. This aims to strengthen Ola’s commitment to a transparent and convenient service experience.
Enhanced Customer Experience
The in-app booking system allows users to select preferred service slots, track the status of their service, and manage needs directly within the Ola Electric app. This unified platform eliminates traditional booking hassles and facilitates a better customer journey. Ola Electric, leveraging its Direct-to-Consumer (D2C) model, ensures greater transparency, reinforcing reliability and trust throughout the vehicle ownership experience. Customers are assured of genuine, high-quality parts and standardized service processes.
Hyperservice Initiative Expansion
Ola Electric announced scaling up Hyperservice into an open platform, redefining EV servicing in India. For the first time, Ola’s genuine spare parts, diagnostic tools, and service training modules will be accessible to customers, independent garages, mechanics, and fleet operators.
Broader India Inside Strategy
This initiative also forms a key pillar of Ola’s broader India Inside strategy by building open, scalable, and domestically integrated platforms across batteries, software, and after-sales and service infrastructure.
Source: BSE
