Intellect Design Arena’s eMACH.ai Digital Engagement Platform (DEP) will fast-track the digital transformation of 35 Canadian Credit Unions across 8 provinces. The deal will provide secure, seamless digital banking experiences to over 373,000 members, managing over $13 billion in assets. The platform will enhance member engagement and personalization through modern digital capabilities.
Canadian Credit Union Partnerships
Intellect Design Arena Inc. announced partnerships with 35 Canadian credit unions on December 15, 2025, to implement its eMACH.ai Digital Engagement Platform (DEP). This collaboration aims to modernize banking experiences for members across 8 provinces.
Key Benefits of eMACH.ai DEP
The eMACH.ai platform will offer several key benefits to the participating credit unions and their members:
- Accelerated Member Onboarding: Streamlined self-onboarding with real-time KYC and liveness checks.
- Advanced Digital Self-Service: Easy portfolio management, service requests, and password recovery.
- Optimized Operational Efficiency: Shared multi-tenant SaaS model reducing operational costs.
- Rapid Innovation and Deployment: Low-code, cloud-native platform for fast rollout of open-finance features.
Strategic Agreements
Intellect has established strategic agreements with:
- Bulkley Valley Credit Union
- Kindred Credit Union
- Rosenort Credit Union
- League Data (representing 32 credit unions)
These partnerships will redefine digital banking, including onboarding, account services, payments, and member service.
Executive Perspectives
Jana Lukasek, CEO of Bulkley Valley Credit Union, stated, “We are thrilled to announce our partnership with Intellect Design Arena for the implementation of their eMACH.ai DEP… With eMACH.ai DEP, we expect a significantly enhanced customer experience, streamlined product onboarding, and improved customer service.”
Jason Daly, CEO of Kindred Credit Union, mentioned, “We’re excited to create a new, uniquely Kindred digital experience… Beyond enhancing the core functionality of our current digital banking services and app, Intellect Design Arena’s eMACH.ai DEP will position us to offer members easier access to our innovative, values-centred products and services.”
Brad Penner, CEO of Rosenort Credit Union, added, “We are thrilled to cement this strategic partnership with Intellect Design Arena… We firmly believe the eMACH.ai Digital Engagement Platform (DEP) is a key enabler for meeting our strategic goal to ‘meet members where they are’.”
Chad Griffin, CEO of League Data Limited, remarked, “League Data is pleased to implement the eMACH.ai Digital Engagement Platform from Intellect Design Arena… By partnering with Intellect, we will be able to provide a functionally and technically leading digital platform.”
Rajesh Saxena, Chief Executive Officer of Intellect Global Consumer Banking, stated, “For over a decade, Intellect has been the trusted partner for Canadian financial institutions… What distinguishes Intellect is our comprehensive and low-code digital banking platform.”
Source: BSE
