Infosys has launched its AI-First GCC Model, designed to transform Global Capability Centers into hubs for innovation and growth. This specialized offering leverages Infosys Agentic Foundry, EdgeVerve AI Next, and Infosys Topaz™ to integrate production-grade AI across GCC operations. Building on a proven track record of over 100 engagements, this model empowers enterprises to reimagine their GCCs as strategic assets.
Transforming GCCs with AI
Infosys is set to revolutionize Global Capability Centers (GCCs) with the unveiling of its innovative AI-First GCC Model. This offering aims to convert traditional GCCs into dynamic hubs for innovation, leveraging the power of Artificial Intelligence to drive unprecedented growth and efficiency.
Key Components of the AI-First Model
The AI-First GCC Model integrates several key components to deliver a comprehensive solution:
- Infosys Agentic Foundry: For building and scaling reliable production-grade AI agents.
- EdgeVerve AI Next: As the unified platform to run applied and agentic AI at enterprise scale.
- Infosys Topaz™: To infuse AI-first services and solutions across the GCC lifecycle.
Benefits and Capabilities
This model enables clients to transform their GCCs into scalable innovation engines. Key capabilities include:
- End-to-end Setup and Transformation: Fully integrated GCC lifecycle management.
- AI-powered Innovation: Embedding enterprise AI capabilities across GCC operations.
- Future-ready Talent: Utilizing the Infosys Springboard digital learning platform.
- Right-fit Operating Models: Offering various options such as Build-Operate-Transfer (BOT).
Expert Perspectives
Stefanie Neumann, CEO, Lufthansa Systems, stated, “Our collaboration with Infosys…we are building a future-ready innovation hub that enables our customers to enhance aviation safety, drive operational efficiency, and improve customer experience.”
Frans Woelders, COO, Danske Bank, said, “Two years into our collaboration with Infosys…our Global Capability Center has become core to the execution of our strategy and to our Al-first vision.”
Hrishi Raj Agarwalla, Vice President – GCC research, Everest Group, noted, “Infosys has outlined a GCC approach that brings together its technology partnerships…to support enterprises across the GCC lifecycle.”
Satish H.C, EVP and Chief Delivery Officer, Infosys, added, “As enterprises transform GCCs into strategic hubs, Infosys is ready to accelerate their journey…uniquely position us to help clients unlock new value.”
Source: BSE
