Infosys has expanded its strategic collaboration with Sunrise, Switzerland’s leading challenger in the telecommunications market, to accelerate IT transformation and power AI integration. This partnership aims to build a modern, agile, and secure technology foundation for Sunrise, enhancing customer experience and operational agility. The focus includes IT transformation, data security, and future AI integration. The collaboration leverages Infosys Topaz for AI-powered solutions.
Strategic Partnership Expansion
Infosys (NSE, BSE, NYSE: INFY) has announced an extension of its long-term collaboration with Sunrise to accelerate IT transformation and future AI capabilities. The aim is to implement technology foundations that enhance customer experience and drive operational agility.
Key Objectives and Focus Areas
The collaboration will support Sunrise in building a modern, agile, and secure technology foundation. This will foster innovation and ensure future readiness with a strong focus on:
- IT Transformation
- Data Security
- Operational Agility
- Future AI Integration
Infosys’ Role and Expertise
Infosys has been streamlining Sunrise’s IT landscape, providing end-to-end IT services from design and development to testing and operations. This includes consolidating multiple vendors into a unified portfolio and transitioning various applications. Infosys will also leverage its expertise in AI, analytics, and data using Infosys Topaz to support Sunrise in becoming an AI-powered organization.
Expected Benefits and Outcomes
The collaboration is expected to help Sunrise unlock new business value through enhanced speed, efficiency, and quality in operations via data-driven insights and automation. Tangible improvements for customers will include enhanced service reliability, faster time-to-market, and personalized digital experiences.
Executive Perspectives
Anna Maria Blengino, CIO, Sunrise, stated, “Through our strategic collaboration with Infosys, we are consolidating our technology landscape and infusing it with AI, putting enhanced customer experience at the heart of this transition.”
Upendra Kohli, Executive Vice President – Communication, Media and Technology (Americas & Europe), Infosys, said, “Our expanded collaboration with Sunrise underscores a shared vision for the telco of the future. By infusing advanced intelligence across their operations, Infosys is supporting Sunrise in its efforts to continuously innovate, and deliver unparalleled experiences for their customers.”
Source: BSE
