Hexaware Technologies has entered into a strategic partnership with CareInsight, an AI-native healthcare technology company. The collaboration aims to integrate CareInsight’s AI platforms into Hexaware’s offerings to deliver outcome-based, production-grade AI solutions at scale for healthcare organizations. The focus is on measurable improvements in operations, decision-making, and care delivery, addressing industry challenges like fragmented data and legacy systems. The partnership was announced on February 12, 2026.
Strategic Alliance for Healthcare AI Transformation
On February 12, 2026, Hexaware Technologies announced a key strategic partnership with CareInsight, an AI-native healthcare technology company. This collaboration is designed to accelerate AI-driven transformation within the healthcare sector by combining Hexaware’s deep digital transformation expertise with CareInsight’s specialized AI platforms.
The primary goal is to deliver outcome-based, production-grade AI at scale to payers and providers, focusing on measurable improvements across operations, decision-making, and the delivery of patient care. This move directly addresses persistent industry pressures, such as fragmented data environments and regulatory complexity, by embedding scalable AI solutions into daily operations.
Partnership Highlights and Capabilities
The integration of both companies’ technologies promises several critical advantages for healthcare organizations:
- Integrated AI-driven Platforms: CareInsight’s native platforms, including
careassistant.ai™,carewallet.ai™, voice assist, andhealth3d.ai™, will be embedded into Hexaware’s offerings. This integration supports intelligent care management, patient engagement, administrative automation, and real-time analytics. - Production-grade AI at Scale: The partnership facilitates the transition of healthcare organizations from isolated AI use cases to enterprise-scale deployment across core administrative and clinical workflows.
- Regulatory-ready Architecture: It provides a robust technology foundation supporting secure data integration and compliance with evolving healthcare regulations.
- Outcome-based Transformation: Focuses on achieving measurable improvements in operational efficiency, care quality, and financial performance by aligning AI with digital, automation, and cloud capabilities.
Executive Commentary
Shantanu Baruah, President & Global Head – Healthcare, Life Sciences & Insurance at Hexaware, stated that the partnership reflects Hexaware’s commitment to moving beyond simple technology modernization toward outcome-driven transformation.
Raj Kadam, CEO of CareInsight, noted that combining CareInsight’s AI-native platform with Hexaware’s proven track record in enterprise implementation will enable organizations to move from AI pilots to production-scale deployment faster than ever before.
About the Companies
CareInsight is headquartered in Irvine, California, and focuses on purpose-built AI solutions for health plans, providers, and life sciences organizations to transform operations and prioritize patient care.
Hexaware Technologies is a global technology and business process services company committed to empowering enterprises worldwide to realize digital transformation at scale and speed.
Source: BSE