HCLTech has entered into a multi-year partnership with The Magnum Ice Cream Company (TMICC) to design, build, and manage a future-ready IT infrastructure. HCLTech will deploy its Al Force platform to embed AI across TMICC’s digital infrastructure, improving business process observability and enabling zero-touch automation. The partnership aims to create a secure, future-ready infrastructure for TMICC, enhancing customer experience and driving technology-led transformation.
Strategic Partnership Overview
HCLTech and The Magnum Ice Cream Company (TMICC) have announced a multi-year partnership aimed at modernizing TMICC’s digital infrastructure. Announced on January 12, 2026, the collaboration will leverage HCLTech’s expertise to design, build, and manage a future-ready IT environment for the world’s largest ice cream company.
Key Objectives and Solutions
HCLTech will deploy its AI Force platform to integrate artificial intelligence across TMICC’s digital framework. This includes solutions that integrate predictive analytics to improve business process observability. The ultimate goal is to provide scalable and resilient IT operations. Central to this partnership is the evolution from AlOps to a NoOps operating model, creating zero-touch automation for autonomous IT operations.
Executive Perspectives
Mark O’Brien, Chief Technology Officer at The Magnum Ice Cream Company, emphasized the importance of infusing intelligence into every layer of their digital foundation as they advance as an independent listed ice cream company. He stated that the partnership with HCLTech is instrumental in building a secure, future-ready infrastructure. C Vijayakumar, CEO & Managing Director of HCLTech, highlighted that this partnership reinforces HCLTech’s leadership in driving complex, global transformations.
Impact and Future Plans
This collaboration is expected to enable TMICC to navigate a seamless Transition Service Agreement (TSA) exit from Unilever. It will also establish a greenfield IT infrastructure to build an AI-powered digital ice cream future. HCLTech’s methodology aims to enhance customer experience and drive technology-led transformation within the consumer-packaged goods industry.
Source: BSE
