Crompton Consumer Complaint Order Passed Regarding Faulty Pump

An order has been passed regarding a consumer complaint related to a faulty Crompton Mini Master Plus I pump. The District Consumer Disputes Redressal Commission in Saharsa, Bihar, addressed the issue. The consumer was awarded a compensation of ₹7,620.00, along with ₹5,000 for mental agony. The order was received on October 14, 2025.

Consumer Complaint Order Details

A consumer complaint concerning a Crompton Mini Master Plus I pump has resulted in an order from the District Consumer Disputes Redressal Commission in Saharsa, Bihar.

Compensation Awarded

The order includes a compensation of ₹7,620.00 for the consumer, along with an additional ₹5,000 to cover the cost of mental agony. The formal order was received by Crompton on October 14, 2025.

Nature of the Complaint

The consumer alleged that the purchased Crompton Mini Master Plus I pump was not functioning correctly. Consequently, the consumer filed a complaint seeking compensation. According to the company, there is no material impact on financials, operations, or other activities.

Source: BSE

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