Bharti Airtel Receives Penalty Notice from Telecom Department for Subscriber Verification Lapses

Bharti Airtel confirmed receiving a notice from the Department of Telecommunications (DoT) imposing a penalty of Rs. 1,00,000. The penalty stems from alleged violations of subscriber verification norms identified during a sample Customer Application Form (CAF) Audit for Quarter 3 of FY 2025-26. The company stated that the maximum financial impact is limited to the penalty levied and currently disagrees with the Notice, intending to take corrective action.

Regulatory Disclosure on Penalty Imposition

Bharti Airtel Limited has officially informed stock exchanges regarding a penalty notice received from the Department of Telecommunications (DoT). The communication was dated March 25, 2026, and the details are disclosed pursuant to regulatory obligations.

Details of the Action Taken

The nature of the action involves a Notice imposing a penalty of Rs. 1,00,000. This action relates to an alleged violation of subscriber verification norms mandated under the telecom License Agreement.

Violation Context

The DoT conducts periodic Customer Application Form (CAF) Audits to ensure adherence to customer verification requirements before enrolling subscribers. The audit in question covered the period of Quarter 3, 2025-26, where violations concerning these verification norms were alleged to have occurred.

Financial Impact and Company Stance

The document explicitly states that the maximum financial impact or implication arising from this notice is strictly to the extent of the penalty levied. Regarding the matter, the Company has clearly stated that it does not agree with the Notice and plans to undertake appropriate action(s) to seek rectification or reversal of the decision.

The submission was signed by Rohit Krishan Puri, Company Secretary & Compliance Officer, on March 26, 2026.

Source: BSE

Previous Article

HDFC Bank Board Approves Re-appointment of Dr. (Mrs.) Sunita Maheshwari as Independent Director

Next Article

ICICI Prudential Life Insurance Receives Tax Demand Order for FY2020, Plans Appeal