Bharti Airtel Company Fined by Telecom Department Over Verification Norms

Bharti Airtel has been issued a penalty notice by the Department of Telecommunications (DoT), Maharashtra LSA, amounting to Rs 1,04,000. The fine follows a periodic audit of customer application forms conducted for December 2025, which alleged non-compliance with subscriber verification requirements. In response to the findings, the company has decided to accept the penalty and will not contest the order.

Details of the Penalty

On April 7, 2026, Bharti Airtel received an official notification from the Department of Telecommunications regarding alleged violations of subscriber verification norms. The communication follows a routine Customer Application Form (CAF) Audit conducted for the period of December 2025. The audit identified discrepancies in documentation practices, leading to a financial penalty of Rs 1,04,000.

Compliance and Resolution

Under the terms of its license agreement, the company is mandated to perform rigorous verification of all customers before their enrollment as subscribers. The audit process is a standard procedure used by regulatory authorities to ensure these industry-wide safety and compliance standards are strictly upheld.

Strategic Response

After reviewing the findings presented in the notice, the company has opted to resolve the matter by paying the levied amount in full. By choosing not to contest the decision, Bharti Airtel aims to close this specific compliance matter promptly, maintaining its commitment to adhering to all licensing terms and operating requirements.

Source: BSE

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