Bharti Airtel Penalty Imposed for Subscriber Verification Norm Violations

Bharti Airtel has received a notice from the Department of Telecommunications (DoT) regarding alleged violations of subscriber verification norms. The notice imposes a penalty of Rs. 7,04,000. The violation was identified following a Customer Application Form (CAF) audit conducted by the DoT for June 2025. Bharti Airtel has opted to pay the penalty.

Subscriber Verification Penalty

Bharti Airtel has been notified by the Department of Telecommunications (DoT) concerning alleged breaches of subscriber verification protocols. A penalty of Rs. 7,04,000 has been levied. The company received the notice on November 17, 2025.

Details of the Alleged Violation

The penalty stems from a Customer Application Form (CAF) audit conducted by the DoT for the period of June 2025. The audit findings indicated a potential non-compliance with the stipulated subscriber verification norms outlined in the license agreement. Bharti Airtel is obligated to verify customer information before enrolling them as subscribers.

Company Response

Bharti Airtel has decided not to contest the penalty and will proceed with the payment. The financial impact is limited to the penalty amount of Rs. 7,04,000.

Source: BSE

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