Bharti Airtel Penalty Imposed by DoT for Subscriber Verification Norm Violations

Bharti Airtel has disclosed receipt of a notice from the Department of Telecommunications (DoT), Andhra Pradesh LSA, imposing a penalty of Rs. 6,80,000. The penalty stems from alleged violations of subscriber verification norms identified during a Customer Application Form (CAF) Audit conducted for February 2026. The company has chosen not to contest the penalty and will proceed with the payment.

Regulatory Penalty Disclosure

Bharti Airtel Limited has issued a formal disclosure regarding regulatory action received from the Department of Telecommunications, specifically the Andhra Pradesh LSA, referred to as ‘DoT’. This communication was officially received on March 30, 2026, at 1732 Hrs.

Details of the Imposed Action

The action taken by the authority was the imposition of a financial penalty amounting to Rs. 6,80,000. This fine was levied due to an alleged violation of subscriber verification norms, which are mandated under the company’s License Agreement.

Basis for Penalty

The penalty is a consequence of a periodic Customer Application Form Audit (CAF Audit) conducted by the DoT for the audit period of February 2026. The audit was intended to confirm the company’s compliance with instructions regarding the adequate verification of customers before enrollment as subscribers.

Financial and Operational Impact

The document confirms that the maximum financial impact linked to this specific communication is limited strictly to the extent of the penalty levied. Operationally, the company has decided on its response strategy.

Company Response

In response to the notice, Bharti Airtel has elected to opt not to contest the finding and has decided to pay the penalty imposed by the Department of Telecommunications.

Source: BSE

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