Bharti Airtel Faces Penalty for Subscriber Verification Norms Violation

Bharti Airtel has received a notice from the Department of Telecommunications (DoT) regarding alleged violations of subscriber verification norms. The notice imposes a penalty of Rs. 1,07,000. The violation was discovered following a Customer Application Form (CAF) audit conducted for September 2025. Bharti Airtel has opted to pay the penalty.

Penalty Imposed

Bharti Airtel has been notified by the Department of Telecommunications (DoT) regarding non-compliance with subscriber verification norms. This notification, received on November 27, 2025, involves a penalty of Rs. 1,07,000.

Details of the Violation

The penalty was imposed following a Customer Application Form (CAF) audit conducted by the DoT for September 2025. The audit revealed alleged violations of subscriber verification norms as outlined in the License Agreement between Bharti Airtel and the DoT. The company is obligated to ensure the proper verification of customers before enrollment to comply with regulations.

Company’s Response

Bharti Airtel has chosen not to contest the penalty and will proceed with payment. The financial implication is limited to the penalty amount of Rs. 1,07,000.

Source: BSE

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