Bharti Airtel has received a notice from the Department of Telecommunications (DoT) regarding a penalty of ₹1,20,000 for alleged violations of subscriber verification norms. The issue stems from a Customer Application Form (CAF) audit conducted for September 2025. The company has opted to pay the penalty.
DoT Imposes Penalty
Bharti Airtel has been notified by the Department of Telecommunications (DoT) of a penalty related to subscriber verification processes. The penalty, amounting to ₹1,20,000, follows a DoT audit. The notification was received on January 12, 2026, at 17:35 Hrs.
Details of the Violation
The penalty stems from a Customer Application Form (CAF) audit conducted by the DoT for the month of September 2025. The audit revealed alleged discrepancies in adherence to subscriber verification norms as mandated by the license agreement. These norms are designed to ensure adequate verification of customers before they are enrolled as subscribers.
Company’s Response
Bharti Airtel has decided not to contest the penalty and will proceed with payment of the assessed amount of ₹1,20,000. The financial impact of this penalty is limited to the specified amount. The company is committed to ensuring compliance with all regulatory requirements.
Source: BSE
