Bharti Airtel has received a notice from the Department of Telecommunications (DoT) regarding an alleged violation of subscriber verification norms. The notice imposes a penalty of Rs. 1,04,000. The DoT conducted a Customer Application Form (CAF) Audit for July 2025 and found discrepancies. Bharti Airtel has opted to pay the penalty without contesting the claim. The potential financial impact is limited to the penalty amount.
DoT Imposes Penalty
Bharti Airtel has been notified by the Department of Telecommunications (DoT) regarding non-compliance with subscriber verification norms. This notice, received on September 29, 2025, carries a penalty of Rs. 1,04,000. The penalty relates to findings from a Customer Application Form (CAF) Audit conducted by the DoT.
Details of the Alleged Violation
The issue stems from a CAF Audit conducted in July 2025. The audit revealed potential discrepancies in subscriber verification processes, leading to the DoT’s action. Bharti Airtel is required to ensure proper verification of customers as per the license agreement.
Company Response
Bharti Airtel has decided not to contest the penalty and will proceed with payment. The financial impact is capped at Rs. 1,04,000. The Company emphasizes its commitment to compliance and has taken steps to address the issues identified in the audit.
Source: BSE
