Bharti Airtel: Faces Penalty for Subscriber Verification Norms Violation

Bharti Airtel has received a notice from the Department of Telecommunications (DoT) regarding a penalty of ₹1,17,000 for an alleged violation of subscriber verification norms. The issue stems from a Customer Application Form Audit conducted in July 2025. While the financial impact is limited to the penalty amount, the company has chosen not to contest the penalty and will proceed with payment.

DoT Imposes Penalty

Bharti Airtel has been notified by the Department of Telecommunications (DoT), Tamil Nadu LSA, of a penalty related to subscriber verification procedures. The notice, received on September 16, 2025, specifies a penalty of ₹1,17,000.

Details of the Issue

The penalty stems from an alleged violation of subscriber verification norms. The DoT conducted a Customer Application Form (CAF) Audit for July 2025, which revealed non-compliance with the required verification standards as per the License Agreement.

Company Response

Bharti Airtel acknowledges the penalty and, in the interest of expediency, has opted to pay the fine without contest. The financial impact is contained to the penalty amount of ₹1,17,000.

Source: BSE

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