Bharti Airtel Penalty Imposed by DoT Over Subscriber Verification Norms Alleged Violation

Bharti Airtel has disclosed the receipt of a penalty notice from the Department of Telecommunications (DoT) for an alleged violation of subscriber verification norms identified during a Customer Application Form (CAF) Audit for December 2025. The imposed penalty amounts to ₹7,10,000. The company confirmed that the maximum financial impact is limited to this levied amount. Airtel has opted to pay the penalty and not contest the order.

Regulatory Compliance Disclosure

Bharti Airtel Limited has informed the stock exchanges regarding an order received from the Department of Telecommunications (DoT), Andhra Pradesh LSA, on February 20, 2026. The communication detailed the imposition of a financial penalty following a routine compliance check.

Details of the Penalty

The specific action taken by the authority was the imposition of a penalty totaling Rs. 7,10,000. This fine was levied due to an alleged violation of subscriber verification norms outlined in the License Agreement. The violation stemmed from a sample Customer Application Form (CAF) Audit conducted by the DoT for the period of December 2025.

Company Response and Financial Impact

The material contents of the notice relate to the Company’s requirement to ensure adequate customer verification before enrolling subscribers, as per DoT instructions. The maximum quantifiable financial implication for the entity is strictly limited to the extent of the penalty levied. Furthermore, the management has stated its final decision regarding this matter: the company has opted not to contest and will proceed to pay the penalty.

Source: BSE

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