Bharti Airtel announced the launch of its innovative Fraud Alert system, an AI-powered solution designed to provide real-time protection against frauds stemming from One-Time-Password (OTP) leakages. This technology intervenes during potentially risky calls when an OTP is detected, giving customers time to verify transactions. The feature is immediately live in Haryana, with a planned rollout to 100% of customers over the next two weeks, marking a significant advancement in network-level security.
Airtel Unveils AI-Powered OTP Fraud Protection
On February 11, 2026, Bharti Airtel unveiled its cutting-edge solution, Fraud Alert, engineered to combat the escalating threat of One-Time-Password (OTP)-related bank frauds. The new system utilizes AI-powered technology to deliver real-time protection directly at the network level.
How the Fraud Alert System Works
Fraudsters frequently exploit the urgency associated with OTPs for various services. Airtel’s new system identifies situations where an OTP is being delivered during a potentially risky incoming call. The system then proactively intervenes with a fraud alert check, prompting the customer to verify the potential risk before giving consent for the transaction OTP. This fusion of AI-driven intelligence and human judgment aims to close the security gap exploited by scammers.
Executive Commentary and Vision
Shashwat Sharma, Managing Director & CEO Airtel, India, emphasized the company’s mission to make Airtel the safe network. He stated that while OTPs are foundational to digital security, their efficacy is being undermined by criminal tactics. Sharma noted that the newly developed, autonomous solution operates proactively at the network level, demonstrating remarkable accuracy in extensive trials to prevent these scams.
Broader Security Efforts and Rollout Plan
This new feature complements Airtel’s previous security rollouts, including spam-call warnings and malicious link-blocking implemented over the past two years. Recognizing that fraudsters still exploit vulnerabilities through impersonation and social engineering, this breakthrough is described as the next critical step in protecting mobile users from digital fraud.
The solution is currently live in Haryana, and the company plans a complete rollout to 100% of its customers within the next two weeks.
About Bharti Airtel
Headquartered in India, Airtel is a global communications solutions provider serving over 600 million customers across 15 countries in India and Africa. The company’s extensive retail portfolio includes high-speed 4G/5G mobile and Wi-Fi (FTTH+ FWA) services offering speeds up to 1 Gbps. For enterprise clients, Airtel offers comprehensive solutions spanning secure connectivity, cloud services, cybersecurity, and IoT. Its digital arm, Xtelify, leverages AI and data to accelerate digital transformation for telcos globally.
Source: BSE
