HDFC Life Insurance Company Limited has released its Business Responsibility and Sustainability Report (BRSR) for the financial year ended March 31, 2026. The report details the company’s performance across various environmental, social, and governance (ESG) parameters, including energy consumption, waste management, employee well-being, and customer engagement. The report highlights HDFC Life’s commitment to sustainable business practices and responsible growth.
HDFC Life Discloses FY 2025-26 Sustainability Performance
HDFC Life Insurance Company Limited has published its Business Responsibility and Sustainability Report (BRSR) for the financial year 2025-26. This comprehensive report outlines the company’s commitment to ESG principles and its performance across a wide spectrum of sustainability indicators. The disclosures are based on the BRSR Core framework and cover the period up to March 31, 2026.
Environmental Stewardship
The report details HDFC Life’s energy footprint, including consumption from both renewable and non-renewable sources, with a total energy consumption of 67,154 GJ in FY 2025-26. The company also reported on its waste management practices, with a total of 108.65 metric tonnes of waste generated and recovered. Initiatives to reduce environmental impact include the use of renewable energy, with 1,993.4 GJ from renewable sources, and efforts in managing plastic, e-waste, and paper waste.
Employee Well-being and Diversity
HDFC Life emphasizes employee well-being and diversity. The company reported that 100% of permanent employees are covered by health insurance. Significant progress has been noted in gender diversity, with women representing approximately 28.7% of the workforce. The report also covers details on employee training, safety measures, and grievance redressal mechanisms, ensuring a supportive and inclusive work environment.
Customer Centricity and Governance
The company’s approach to customer engagement is highlighted through its complaint handling mechanisms and feedback processes. HDFC Life maintains a strong governance framework, with the Board of Directors having ultimate responsibility for ESG issues. The report confirms adherence to ethical practices, including an anti-corruption policy, and robust data privacy measures, ensuring transparency and accountability in its operations.
Commitment to Stakeholders
HDFC Life’s strategy is guided by its commitment to all stakeholders, including customers, employees, and communities. The company actively engages with various stakeholder groups to understand their concerns and integrate their feedback into its business practices. Initiatives aimed at inclusive growth and equitable development are also detailed, reflecting a holistic approach to corporate responsibility.
Independent Assurance
An independent practitioner’s reasonable assurance report from G. M. Kapadia & Co. confirms that the identified sustainability information presented in the report has been prepared, in all material respects, in accordance with the specified criteria. This assurance covers key performance indicators related to energy, water, GHG emissions, waste management, employee well-being, diversity, and customer engagement.
Source: BSE
