Intellect Design Arena Launches PF Credit for Enhanced Lending Capabilities

Intellect Design Arena Ltd. announced the launch of PF Credit, an AI-first lending suite aimed at transforming loan management. PF Credit enhances the lending lifecycle through intelligent, modular digital experts, streamlining everything from loan origination to servicing. It integrates with Intellect’s eMACH.ai Lending and existing systems, boosting efficiency and reducing operational costs. The launch occurred on October 7, 2025.

PF Credit Unveiled

Intellect Design Arena Ltd. has launched PF Credit, a cutting-edge suite of AI-first lending offerings. This suite is designed to reimagine loan management by enhancing the entire loan lifecycle, from origination to collections and servicing, with intelligent, modular digital experts. The announcement was made on October 7, 2025.

Key Features and Benefits

PF Credit offers several key benefits, including:

  • Accelerated onboarding by up to 10X, eliminating manual data entry errors through automated unstructured data sourcing.
  • Reduced NPA risk by up to 30%, enhancing credit decision-making speed through risk assessments and contextual data analysis.
  • Boosted customer satisfaction by autonomously resolving over 80% of inquiries via an AI-enabled Multilingual Assistant.
  • Achieved up to 30% reduction in operational costs by eliminating manual processes.
  • Improved recovery rates by up to 20% and increased agent productivity by up to 25% via intelligent case allocation.

Integration and Availability

PF Credit is available as a full-stack offering with Intellect’s eMACH.ai Lending, providing an end-to-end digital credit transformation. It can also integrate seamlessly with banks’ existing systems, such as Loan Origination Systems (LOS), Loan Management Systems (LMS), and Collections Systems.

Executive Perspective

Rajesh Saxena, CEO, Intellect Consumer Banking, stated that PF Credit addresses critical challenges such as quick loan approvals and rising non-performing assets. He emphasized the commitment to transforming these challenges into opportunities, streamlining the lending lifecycle, and improving decision-making and operational efficiency. The goal is to empower banks with intelligent solutions that drive performance and improve asset size.

Source: BSE

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