Crompton Greaves Consumer Electricals Limited has received an order from the District Consumer Disputes Redressal Commission in Rewari, Haryana. The case pertains to a consumer complaint regarding a product that was not functioning as expected. The company has been directed to pay a total of ₹17,600, which includes a refund of 60% of the product value and additional compensation. The company has confirmed there is no material impact on its overall financial or operational activities.
Case Background
Crompton Greaves Consumer Electricals Limited recently received an order from the District Consumer Disputes Redressal Commission, Rewari, concerning a dispute raised by a consumer. The complaint was filed due to a product not performing according to expected standards, leading the commission to issue a ruling on the matter.
Order Details and Financial Impact
Under the terms of the directive received on May 20, 2026, the company is required to process the following payments:
- ₹6,600 representing 60% of the original product value of ₹11,000.
- ₹11,000 as compensation to the complainant.
The total financial liability arising from this order amounts to ₹17,600. The company is mandated to complete these payments within 30 days of receiving the order.
Operational Outlook
Crompton Greaves has clarified that this specific order poses no material impact on the company’s broader financial health, ongoing business operations, or other corporate activities. The organization remains committed to addressing consumer grievances in accordance with legal directives while maintaining its focus on operational stability.
Source: BSE
