CSB Bank has announced the appointment of Mr. D Lakshmi Narayanan as its new Head – Operations, effective June 18, 2026. He will succeed the current incumbent, Mr. K. Chandrasekhar, who will continue in the role until his term concludes on May 31, 2027. This strategic transition is designed to ensure leadership continuity and facilitate a seamless transfer of operational responsibilities within the organization.
Strategic Leadership Transition
CSB Bank has confirmed that Mr. D Lakshmi Narayanan will be joining the bank as the Head – Operations. To ensure a smooth handover and maintain organizational stability, the current head, Mr. K. Chandrasekhar, will continue to serve in the position until his term officially ends on May 31, 2027. This phased transition is intended to preserve operational momentum as the bank moves into a new leadership phase.
Professional Background and Expertise
Mr. D Lakshmi Narayanan brings over 26 years of global experience across India, the Middle East, and Africa. He joins the bank from his current role at Amazon Pay, where he serves as Head – India Payment Operations. During his tenure there, he has managed large-scale operations, overseeing 600 million+ transactions annually and USD 50 billion+ in settlements.
His extensive career also includes significant leadership positions at Citibank, where he oversaw retail operations, including cards, lending, and wealth management, leading teams of over 800 employees. Mr. Narayanan possesses deep expertise in driving digital transformation through automation, including Robotic Process Automation (RPA) and Generative AI, alongside a proven track record at institutions like Standard Chartered, Daimler Financial Services, and ICICI Bank.
Source: BSE
