Persistent Systems Launches New AI-Powered Merchant Risk Management Solution

Persistent Systems has unveiled a new Merchant Risk Management and Fraud Detection solution powered by the Databricks Data Intelligence platform. The solution leverages Agentic AI to provide real-time intelligence, helping financial institutions and payment providers reduce fraud losses by up to 40%. By unifying batch and streaming data, the platform enables earlier risk detection and improves operational efficiency through automation and streamlined workflows.

Advancing Fraud Prevention with Agentic AI

On April 9, 2026, Persistent Systems announced the launch of its innovative merchant risk management platform. Built as a Databricks accelerator, the solution is designed to tackle the growing complexities of digital payments. By moving risk management upstream, the tool performs multi-signal merchant vetting during onboarding and provides continuous, real-time monitoring of transactions and third-party risk indicators.

Measurable Business Impact

The solution is engineered to deliver significant operational improvements for banks, acquirers, and payment service providers. Key performance metrics include:

  • 20–40% reduction in chargeback and fraud losses.
  • 30–60% improvement in fraud detection accuracy using multi-signal intelligence.
  • 50–70% reduction in manual review effort.
  • 10–20% reduction in overall risk management costs.

Strategic Collaboration

As a Databricks Global Systems Integrator, Persistent Systems utilizes its team of over 900 Databricks certified professionals to deploy this technology. Leadership from both Persistent and Databricks emphasized that this partnership enables financial institutions to transform massive datasets into real-time intelligence, ensuring more resilient compliance and sharper decision-making in a rapidly evolving digital landscape.

Source: BSE

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