Hexaware Technologies announced the launch of Agentverse™, an enterprise AI agent platform designed to help organizations scale agentic AI beyond pilot stages. The platform features 600+ ready-to-deploy AI agents that integrate across enterprise systems to automate workflows. Key deployment benefits include 40–60% productivity gains and up to 50% cost reductions by operationalizing AI securely across technology and business processes.
Hexaware Unveils Agentverse™ Platform
On March 17, 2026, Hexaware Technologies announced the launch of Agentverse™, a comprehensive enterprise AI agent platform. This new offering is specifically designed to bridge the gap between AI experimentation and scaled production deployment for enterprises exploring generative and agentic AI.
The platform is equipped with over 600+ ready-to-deploy AI agents aimed at operationalizing agentic AI across various business and technology functions within client organizations.
Addressing Scalability Challenges
Agentverse™ solves the common challenge where enterprises remain stuck in AI pilot phases. It provides a governed platform capable of orchestrating multiple AI agents across existing enterprise systems, workflows, and communication channels. This orchestration enables organizations to move efficiently from experimentation to full production.
Deep Integration and Governance
The platform ensures deep integration by connecting with core enterprise systems, including CRM platforms, IT service management tools, telephony systems, and collaboration applications. The AI agents use advanced orchestration to retrieve contextual knowledge, interpret documentation, automate conversations, and execute operational actions directly within workflows.
Security and compliance are managed via built-in governance capabilities such as role-based access controls, audit trails, observability, and policy guardrails, ensuring agents align with enterprise compliance requirements.
Quantifiable Business Benefits
Organizations adopting Agentverse™ can anticipate several significant operational improvements:
- Productivity Gains: 40–60% in knowledge and service workflows.
- Response Times: 60–80% faster response times across digital channels.
- Satisfaction: 20–35% improvement in customer or user satisfaction.
- Cost Reduction: 20–50% cost reductions through automation and right-sourcing.
Alignment with Broader AI Strategy
Agentverse™ is a cornerstone of Hexaware’s dual AI strategy:
- AI for IT: Embedding AI across the technology lifecycle, including software development, digital assurance, and Application Management Services (AMS).
- AI for Business: Transforming front-office, middle-office, and back-office workflows using agentic AI models.
R Srikrishna, CEO & Executive Director, stated that “Agentverse™ is how we take autonomy into day-to-day operations.” Siddharth Dhar, President & Global Head – Artificial Intelligence, emphasized that the platform is “built for outcomes and scale,” standardizing how agents connect to platforms and prove value using clear KPIs.
Source: BSE
