Bharti Airtel Penalty Imposed by Department of Telecommunications Regarding Subscriber Verification Norms

Bharti Airtel Limited has disclosed receiving a penalty notice from the Department of Telecommunications (DoT) regarding an alleged violation of subscriber verification norms identified during a sample Customer Application Form (CAF) Audit conducted for December 2025. The total penalty imposed amounts to Rs. 2,09,000. The company has decided not to contest the levy and will proceed with paying the fine, which represents the maximum financial impact of the order.

Regulatory Communication Received by Bharti Airtel

Bharti Airtel Limited has formally disclosed details regarding a communication received from the Department of Telecommunications, Karnataka LSA (‘DoT’). The announcement, dated February 18, 2026, confirms the receipt of an order imposing a financial penalty.

Details of the Penalty Imposed

The core issue relates to the company’s adherence to subscriber verification norms as stipulated in the License Agreement. The DoT conducted a periodic Customer Application Form Audit (‘CAF Audit’) for December, 2025, which resulted in the finding of alleged violations concerning customer enrollment procedures.

  • Authority: The Department of Telecommunications, Karnataka LSA (‘DoT’).
  • Penalty Amount: A fine of Rs. 2,09,000 was imposed for the alleged violation of subscriber verification norms.
  • Date of Receipt: The official direction was received on February 17, 2026, at 1340 Hrs IST.

Impact and Company Action

The company confirmed that the details provided are complete and true to the best of its knowledge. Regarding the financial implications, the maximum quantifiable impact is strictly limited to the extent of the penalty levied.

In response to the order, Bharti Airtel has officially communicated its decision to opt not to contest the findings and will proceed to pay the penalty as directed by the authority.

Source: BSE

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