Bharti Airtel has received a notice from the Department of Telecommunications (DoT) regarding alleged violations of subscriber verification norms. The DoT imposed a penalty of Rs. 6,99,000 following a Customer Application Form Audit (CAF Audit) conducted for September 2025. Airtel has opted to pay the penalty.
DoT Imposes Penalty
Bharti Airtel has been notified by the Department of Telecommunications (DoT) regarding a penalty for alleged non-compliance with subscriber verification procedures.
Details of the Penalty
The notice, received on February 3, 2026, at 1704 Hrs IST, includes a penalty of Rs. 6,99,000. This penalty is a result of findings from a Customer Application Form (CAF) Audit conducted in September 2025.
Background of the Issue
License agreements mandate that Bharti Airtel ensures thorough verification of customers before subscription. The DoT regularly conducts CAF Audits to ensure adherence to these licensing terms.
Company’s Response
Bharti Airtel has chosen to pay the penalty and will not contest the decision.
Source: BSE
