Bharti Airtel has received a notice from the Department of Telecommunications (DoT) regarding an alleged violation of subscriber verification norms. The notice imposes a penalty of ₹1,10,000. The company has opted to pay the penalty and will not contest the decision. The penalty relates to a sample Customer Application Form (CAF) Audit conducted for November 2025.
Subscriber Verification Penalty
Bharti Airtel has received a penalty notice from the Department of Telecommunications (DoT), Kerala LSA, due to an alleged violation related to subscriber verification norms. The company received the notice on January 28, 2026, at 1831 Hrs (IST).
Details of the Penalty
The DoT has imposed a penalty of ₹1,10,000 on Bharti Airtel for the alleged violation. The penalty is related to the company’s adherence to the required verification processes for new subscribers.
Background of the Issue
The DoT conducts periodic Customer Application Form (CAF) Audits to ensure that telecom operators comply with the licensing terms and conditions related to subscriber verification. A sample CAF Audit was conducted for November 2025, which led to the alleged violation and subsequent penalty.
Company’s Response
Bharti Airtel has chosen to pay the penalty and will not contest the DoT’s decision. The company is committed to ensuring compliance with all regulatory requirements and licensing terms.
Financial Impact
The maximum financial impact is limited to the penalty amount of ₹1,10,000.
Source: BSE
