Star Health and Allied Insurance Co. Ltd. has released its Earnings Call Presentation for Q3 & 9M – FY2026. The presentation, which details the company’s performance for the quarter and nine months ending December 31, 2025, is available on the company’s website. This follows an earlier announcement regarding the Investor Presentation for 9M – FY26.
Financial Highlights
Star Health’s 9-month fiscal year 2026 shows strong performance in several key areas:
- GWP (without 1/n): ₹13,856 Cr
- PAT (IND AS): ₹966 Cr
- Lives Covered: 1.8 Cr
Key Performance Indicators (IND AS)
The following table outlines key performance indicators for the nine months ended December 31, 2026:
- Loss Ratio: 70.0%
- Expense Ratio: 29.8%
- Combined Ratio: 99.8%
- Underwriting profit/loss: ₹20 Cr
- Investment Income: ₹1,320 Cr
- Profit/(Loss) after tax: ₹966 Cr
- Return on equity: 10.6%
Retail Health Market Share
Star Health has a solid retail health market share:
- FY24: 33%
- FY25: 33%
- 9MFY25: 32%
- 9MFY26: 31%
Digital Channel Growth
The company’s digital channel is experiencing rapid growth:
- Retail Fresh GWP Growth: 46% increase
- Organic Traffic Growth: 91%
Customer Experience Improvements
- Net Promoter Score: Increased in both overall NPS and Claims NPS
- Grievances/10k policies: Decreased compared to previous periods
ESG Initiatives
- S&P Global CSA Score: 48
- Focus on diversity, skill upgradation, and community outreach programs
Source: BSE
