Ola Electric reported a business turnaround in December 2025, driven by its Hyperservice program. The company’s market share increased to 9.3% in December and nearly 12% in the second half of the month. 77% of service requests are experiencing same-day completion. The company also commenced deliveries of its 4680 Bharat Cell powered S1 Pro+ scooters and received government certification for its 4680 Bharat Cell powered Roadster X+ Motorcycle.
Service-Led Turnaround
Ola Electric announced positive results from its Hyperservice program, leading to a business turnaround in December 2025. The program focuses on improving customer experience, increasing demand, and ensuring disciplined operational execution. The company registered 9,020 units in December, increasing its market share to 9.3%. In the second half of December 2025, market share further increased to nearly 12%.
Key States & Hyperservice
Driven by market share gains and demand boost, Ola Electric reclaimed its position among the top three EV players in nearly a dozen states, including key EV markets such as Tamil Nadu, Uttar Pradesh, and Bihar. The Hyperservice program addresses backlog resolution, workforce capacity, parts availability, and customer self-service. 77% of service requests are experiencing same-day completion.
Service Initiatives
Hyperservice is being rolled out through several key initiatives:
A 250-member rapid-response team of skilled technicians has been deployed across high-backlog regions.
Ola Electric is increasing its service workforce by 1,000+, supported by a standardized training architecture.
Strengthening of the parts supply chain has led to a pan-India improvement in parts availability, reducing vehicle downtime and service cycle times.
The company’s direct-to-consumer genuine parts initiative has logged 8,000+ orders since October 2025.
Demand Upside & Product Momentum
Service improvements are translating into commercial traction. Ola Electric expanded its market share by 2 percentage points at a Pan-India level between November and December 2025. Momentum has been strong in Southern India, where the company gained 2.5 percentage points, led by Bengaluru with about 4 percentage points market share gain.
Product & Technology
Ola Electric commenced deliveries of its 4680 Bharat Cell powered S1 Pro+ 5.2 kWh scooters in November 2025. The company received Government certification for its 4680 Bharat Cell powered Roadster X+ Motorcycle in December 2025. Ola Shakti (BESS) deliveries are expected to begin in the next few months.
Source: BSE
