Tata Communications has acquired a 51% stake in Commotion Inc., an AI-native Enterprise SaaS Platform company. This acquisition accelerates AI integration across Tata Communications’ Digital Fabric offerings, especially within its Customer Interaction Suite, including Tata Communications Kaleyra. The deal aims to deliver enhanced customer and employee experiences. Commotion’s platform integrates with Kaleyra’s core components to automate and intelligently guide end-to-end customer journeys.
Strategic Acquisition
Tata Communications has finalized an agreement to acquire a 51% stake in Commotion Inc., a company specializing in AI-driven enterprise solutions. The acquisition, executed through a Stock Purchase Agreement, aims to enhance Tata Communications’ capabilities in delivering advanced, AI-powered customer experiences. The deal was completed on December 1, 2025.
Deal Rationale
The acquisition is expected to strengthen Tata Communications’ Customer Interaction Suite portfolio by integrating agentic AI and orchestration capabilities. This will enable the company to deliver more intelligent, automated, and personalized customer segment solutions. Commotion’s AI solutions are designed to orchestrate intelligent, real-time interactions and streamline engagement across digital touchpoints.
Financial Details
The total consideration for the acquisition is approximately USD $25.50 million (approximately ₹227 Crores). About USD $15.50 million is allocated towards the purchase of stocks, while approximately USD $10.00 million is designated for capital contribution to Commotion Inc.
Commotion Inc. Overview
Commotion Inc. reported revenue of USD 118,750 (approximately ₹1.06 Crores) for the 12-month period ending December 31, 2024. The company delivers enterprise solutions through its proprietary software, facilitating intelligent and real-time interactions.
Source: BSE
