HCLTech and AWS have entered into a strategic collaboration to accelerate innovation in the financial services industry. The collaboration will leverage HCLTech’s domain expertise and AWS’s cloud capabilities to deliver transformative solutions, focusing on modernization with AI. HCLTech will launch industry-compliant solutions for banking, wealth management, and insurance, powered by AWS. This aims to modernize contact centers and enhance digital engagement for financial institutions.
Strategic Alliance for Financial Services
HCLTech and Amazon Web Services (AWS) announced a strategic collaboration, aiming to revolutionize the financial services sector. This partnership leverages autonomous, AI-powered solutions to fast-track modernization.
Collaboration Benefits
This collaboration combines HCLTech’s expertise with AWS to deliver transformative outcomes for financial services organizations, focusing on streamlining processes, improving customer experiences, and meeting sustainability goals.
HCLTech’s Offerings
HCLTech is set to introduce industry-compliant solutions designed to modernize contact centers, boost digital engagement, and streamline core platforms across banking, wealth management, and insurance. These solutions will be strategically powered by AWS.
Industry Impact
According to Vikram Dewan, CIO at Jefferies, the partnership with HCLTech and AWS is driving agility and innovation, which supports the modernization of core financial platforms and unlocks the full potential of cloud and AI.
AWS Perspective
Scott Mullins, Managing Director of Worldwide Financial Services at AWS, stated that the collaboration combines AWS’s financial services expertise and cloud infrastructure with HCLTech’s approach to accelerate digital modernization, enhance customer experience, and maintain security and compliance standards.
Building on a Foundation
The new agreement builds upon a longstanding relationship between HCLTech and AWS to help financial institutions modernize core systems and enhance customer experiences using AI-powered solutions.
Source: BSE
