Tata Consultancy Services Expands Partnership with ABB for AI-Driven IT Operations

Tata Consultancy Services (TCS) has extended its 18-year partnership with ABB to modernize ABB’s global hosting operations using AI-driven IT operations. The collaboration aims to streamline systems, enhance security, and drive innovation through ABB’s Future Hosting Model. This initiative focuses on predictive operations and automation, leveraging TCS’ AI-powered Zero Ops framework to improve agility and reliability across ABB’s business.

Strategic IT Modernization

Tata Consultancy Services (TCS) is set to modernize ABB’s IT landscape through an extended partnership. This initiative focuses on simplifying operations and strengthening the digital foundation to drive resilience and innovation, building upon an 18-year relationship.

ABB’s Future Hosting Model

TCS will operationalize ABB’s Future Hosting Model, designed to streamline systems and enable predictive operations. This model facilitates faster service restoration and continuous security assurance, leveraging TCS’ Al-powered Zero Ops framework. The goal is to modernize at scale, increase self-service and automation, and improve cloud migration and orchestration.

Enhanced Capabilities and Innovation

The extended partnership aims to transform ABB’s hosting landscape by leveraging state-of-the-art technologies. TCS’ Al framework will ensure business continuity and service delivery across ABB’s global operations by minimizing human intervention. TCS will use its operational and industry expertise alongside ABB’s platforms to create a resilient and efficient foundation.

Sustainability and Efficiency

The managed services platform architecture will enable flexibility in ABB’s business integration needs across mergers, acquisitions, and carve-outs. TCS will help ABB reduce its carbon footprint through a cloud-first approach and data-driven governance.

Long-Term Collaboration

Over the past 18 years, TCS has supported ABB in areas like ERP implementation, cloud migration, and data center consolidation. The new engagement will build on this foundation to transform ABB’s infrastructure services and support service adoption, aiding ABB’s next phase of growth in electrification and automation.

Source: BSE

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